Graham Harvey CSPGraham Harvey CSP

Bio

Professional Speaker, Business Coach and Service Designer Graham Harvey is the bestselling author of Seducing the Vigilante Customer: 101 winning strategies to attract and retain happy customers and healthy profits. He is recognised as one of Australasia's foremost thought leaders on Service Design, Customer Experience and Relationship Marketing, and in 1999 was awarded Western Australian Professional Speaker of the Year. He is currently WA State President of Professional Speakers Australia.

Commencing his business consultancy in 1986, he continues to work throughout the Asia Pacific region guiding organisations and coaching individuals on growing their business by achieving greater clarity of future, and developing innovative customer experience and customer relationship management and marketing strategies.

Graham's personal mission is to challenge, inspire and empower businesses to design and deliver standout customer experiences.

Abstract

The People Connection - Why & How

As speakers we love to connect with others.

Building a speaking business starts long before you step onto the stage.

It's the relationships we create along the way that count.

Discover what's going on in your head and that of others when we communicate, and what can help you the most to:

  • develop meaningful and trusting relationships that will get you booked time and time again
  • connect more deeply with your clients and your audiences
  • implement simple time proven strategies to enhance relationships

Join Dr. Jenny Brockis and Graham Harvey CSP in a deep dive into your brain to tap into what makes the biggest difference to connect with people.

With Dr. Jenny Brockis